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Home » How to Join Computer to a Domain When DNS name does not exist

How to Join Computer to a Domain When DNS name does not exist

Normally this happends on a homenetwork like mine

If you put in the full domain name like mine is Tincube.lan you will get the following error

Note: This information is intended for a network administrator.  If you are not your network’s administrator, notify the administrator that you received this information, which has been recorded in the file C:\Windows\debug\dcdiag.txt.

The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller for domain

The error was: “DNS name does not exist.”

(error code 0x0000232B RCODE_NAME_ERROR)
The query was for the SRV record for
Common causes of this error include the following:

– The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following

IP addresses:

– One or more of the following zones do not include delegation to its child zone:
. (the root zone)
For information about correcting this problem, click Help.

The problem is that your computer in this case is getting the DHCP from you ISP router and this include the DNS IP adress from them as well. This can be solved by adding the DNS domain IP to the computer. I’m using a windows 8 computer but the steps should be the same on a windows 7 computer.

make sure you have your ISP DNS IP as well. You can find those by doing an ipconfig /all in a command prompt. usually there are 2

1. Open network and sharing center by right click on the monitor next to the time

sharing center
2. Click change adapter settings

adapter settings
3. Right click on the network adapter and select properties

network properties
3. Select IPv4 protocol and press properties

ethernet properties
4. Click on advanced and the tab DNS

dns add
5. Add the DNS Ip adress here. Also add your ISP DNS adresses here.

add dns

Now join the computer to the domain

domain join


If you still can not join the domain then try the following.

  1. Turn off firewall on client and server and try again
  2. Uncheck IPV6 in TCPIP properties of NIC
  3. Turn off any blue tooth devices
  4. Turn off virusscanners



If your ISP DSN servers are set to your Domain controller/DNS server then there is no need to put in your ISP DNS IP. Your DNS server should forward the request. I have tested it in my testlab and it works for me.

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